299db believes betting is a form of entertainment — not a source of income. We are committed to helping every member play safely, within their limits, and with enjoyment.
* Based on self-assessments by 299db members
Responsible gaming means betting with a clear awareness of your own capacity and limits. Start betting out of a love for the sport — but the moment it feels like it's getting out of control, act immediately.
Responsible gaming at 299db is more than following rules — it's a mindset. One where betting never replaces the family's livelihood, and a loss never triggers the urge to place an even bigger bet.
Many people in Bangladesh enjoy a bit of betting alongside watching cricket or football. That's perfectly normal — as long as it stays within the bounds of fun. But if you notice betting is affecting your sleep, your relationships, or your finances, it's time to stop.
A responsible bettor doesn't chase bigger bets after a win, and doesn't desperately try to recover losses after a defeat.
We built these tools to help every member bet responsibly.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Decide in advance how long you will play each session. When the time is up, 299db will automatically alert you and help you log out of your account.
Take a betting break for any period from 1 day to 6 weeks. You will not be able to log in to your account during this time.
Long-term exclusion available from 6 months up to 5 years. During this period, you will not receive any promotional communications from 299db.
A pop-up will appear at set intervals during play, reminding you how long you've been playing and your total wins and losses.
Betting will automatically stop once you reach a set loss amount — the most effective way to keep losses under control.
If any of the following apply to you, it's time to pay attention. These are not signs of weakness — they are signs of self-awareness.
Many people feel this way. The 299db Support team is ready to help — reach out and take that first step.
In the past month, have you wanted to stop betting but found you couldn't?
Has betting led you to spend less time or communication with family or loved ones?
After a loss, do you often think "just one more bet and I'll win it back"?
Do you feel regret or exhaustion after a betting session?
Has betting caused you financial stress?
Do you hide how much you bet from your family?
If 3 or more of your answers are "Yes", please contact 299db Support or use the Cooling-Off or Self-Exclusion feature.
Log in to the 299db app or website and go to Account Settings.
Choose from deposit limits, time limits, or loss limits — whichever works best for you.
Once your limit is set, you will receive a confirmation message. It takes effect immediately.
Review your betting history and spending reports regularly.
Before you start betting, decide the maximum amount you can afford to lose — and stick to that limit.
Never think of betting as a way to earn money — it's entertainment, not a business.
Never spend more than 5% of your monthly budget on betting.
Never place bets when you are angry, frustrated, or under the influence of alcohol.
Instead of betting every day, set aside 2 to 3 specific days per week.
Never bet with borrowed money — it is the most dangerous habit of all.
Stay most alert right after a big win — that's when the urge to bet even more is at its strongest.
Balance betting with other hobbies and social activities.
Review your betting history at least once a month.
If something feels wrong, ask for help immediately — that is always the smartest move.
All conditions are clear
Safeguard Tools
24/7 Support
Strictly followed
If you feel betting is becoming a problem, contact 299db Support right away. We don't judge — we help.
Bet for fun and play with a clear mind. Use 299db's protection tools to enjoy the experience without worry.